The Content Bureau’s core team members aren’t your average copywriters. In addition to being talented with words, most hold advanced degrees from top schools and hail from industry’s most respected consulting and technology firms. We’re not just writers, we’re businesspeople—so we understand your toughest issues and how to communicate with your most discerning readers: c-level and technical audiences.
The core Content Bureau team provides a breadth of strategy, marketing, graphic design, and editorial experience. Additional experts or partner agencies may contribute if specific skills or knowledge will enhance the final deliverable.
Stacy Crinks founded the Content Bureau in 2000 and continues to lead the firm’s growth (occasionally sporting tiara and scepter). Prior to founding the Content Bureau, Stacy was a manager in the Andersen Consulting (now Accenture) Strategic Services practice. She previously held sales and technology project management roles with Trans Ocean/Transamerica Leasing in the shipping container leasing industry. She began her career at Publicis, a French advertising agency. Stacy received a B.A. in Political Economy of Industrial Societies from U.C. Berkeley, an M.B.A. from Wharton, and an M.A. in International Affairs/Spanish from the Lauder Institute at the University of Pennsylvania.
Ruth Burk is the perennial record-holder for “you rock” accolades from clients wowed by her mastery of extra-challenging projects. While she can (and does) work with content in any format, Ruth excels at transforming gnarly tech and financial services concepts into elegant thought-leadership white papers and presentations. A linchpin Content Bureau contributor since 2001, Ruth previously worked as a senior manager in Accenture’s strategy practice, as a consultant for Booz-Allen and Hamilton, and for Chevron Corporation. She received a B.S. in Accounting from Oregon State University and an M.B.A. from the Tuck School of Business Administration at Dartmouth College.
Lauren Gudath infuses that marcom staple, the customer case study, with such writerly flair that loyal clients know she’ll make their company—and their customers—look like prizewinners. Lauren has managed the Content Bureau’s case study projects since 2000. She also produces white papers, brochures, website copy, and most other collateral. Previously, Lauren served as the managing editor at Healthshop.com, and was a writer at Berkeley Interactive Designs, where she worked with designers and programmers to develop content-centered promotional websites. She earned a B.A. in English Literature from Reed College and an M.F.A. in Poetics from Naropa University.
Bobbie Hartman has told compelling stories about everything from footwear to software (and various other wares to boot). In each case, she distills a complicated backstory into readable and informative copy of all kinds—from long-form brochures and papers to snappy taglines. Prior to joining the Content Bureau, Bobbie served as a senior staff writer at PeopleSoft for five years, and consulted with many other companies. She earned a B.A. in Communications from the University of Oregon.
Allison Hayase is terrific with words, terrific with concepts, and terrific at collaborating with our ace designers—the perfect combination for creating killer presentations and other visually rich deliverables. Before joining the Content Bureau as PowerPoint princess in 2006, Allison ran her own management training firm, having learned the ropes as a manager in Accenture’s Communications and High Tech Strategy group. Oh, and she’s been a Japanese translator, English teacher in Japan, and high-tech engineer-slash-production supervisor, too. Allison received her B.A. in Management/Engineering from Claremont McKenna College, a B.S. in Industrial Engineering from Stanford University, and an M.B.A. from the University of Michigan.
Allan Kunigis, financial services writer extraordinaire, covers everything from asset allocation 101 to such esoteric financial concepts as portable alpha, liability-driven investing, and 130/30 active extension strategy. Calm in the face of rigorous assignments and tight deadlines—even both at the same time—Allan's our unflappable, get-it-right-down-to-the-last-detail, financial writing go-to guy. In addition to two decades as a freelancer based in the United States, Allan has worked on staff for leading Canadian financial institutions. He earned a B.A. in Political Science from Concordia University.
Jennifer Moor has mastered the art of writing gorgeous Content Bureau copy while running in heels. For almost 10 years, she has covered fashion and beauty for publications such as Harper’s Bazaar, Boston Common, and San Francisco Magazine. In recent years, she’s also contributed marketing and PR copy for UK luxury home fragrance brand Molton Brown, as well as for stateside beauty companies including Benefit Cosmetics, Sean John Fragrances, and Tom Ford Beauty. Now based in San Francisco, Jennifer handles PR and social media at the Fashion School of Academy of Art University. She holds a B.A. in English literature from Trinity College.
Keven Smith does the near impossible with brochures, datasheets, and white papers: he makes them sing. Short and punchy or thoughtful and complex, Keven’s deliverables cut through the noise and hit the high notes. Before he joined the Content Bureau in 2005, Keven was a marketing communications writer at PeopleSoft for three years, and a technical and marketing writer at ParaSoft, a Los Angeles-area software vendor. Keven earned a Bachelor of Music degree from the Curtis Institute of Music and a Master of Professional Writing degree from the University of Southern California. And like his prose, Keven sings (tenor).
Kate Spears specializes in being a formidable generalist. Former Accenture associate partner and commercial litigator, Kate has been a Content Bureau champion since 2006. For every sort of corporate communications, Kate has yet to meet a subject she can’t write about (punk rock, perhaps?). Kate has supported teams in operations, sales, HR, finance, and technology. And the legal training has paid off: Kate’s communications—from breezy web copy to board-level presentations—are logical, forceful, and credible. She holds a J.D. from the University of Wisconsin, and a B.A. in Political Science from Marquette University.
Alicia Springer credits a checkered past in the technology, film, and publishing industries for her command of a range of prose voices—from business-analytical to consumer-chatty to just-the-facts-ma’am (and all shades in between). With over 20 years of marketing, copywriting, and PR experience prior to joining the Content Bureau in 2006, Alicia honed her corporate communications skills as a PeopleSoft senior writer. Alicia has also worked for numerous film distribution and production companies, film festivals, magazines, and museums in New York and San Francisco. She received a B.A. in Film from Wesleyan University.
Eric Wilinski has worked with words in just about every way short of hot lead typesetting. A San Francisco-based writer and editor, he has created ad copy, web copy, direct mail, case studies, and white papers for clients big and small, from individual authors to start-ups to multinational corporations, addressing both consumer and B2B audiences. In recent years, Eric has worked as a marketing writer for Google and as head of content at WetFeet, a career-information publisher. He holds a B.A. with honors in English from Dartmouth and an M.A. in Literature and Creative Writing from NYU.
Lucy Anderton helps us show our clients how smart they really are. One of the chief editors and translators for the papers and books that trot out of the SKEMA business school, Lucy is a swift, efficient and creative editor who is able to see into the heart of a project and soothe its neurosis, helping it to be the best bouquet of well-ordered words that it can be. Lucy lives in a tiny cherry-and-chocolate-laden village in southern France, where she is continually rebuilding her 500-year-old home with one hand while writing with her other. She holds an M.F.A. from the Warren Wilson M.F.A Program for Writers and a B. A. in Jazz Composition from Berklee College of Music. Her poems and critical works have appeared in journals throughout the U.S., and her book of poems, the flung you, was released in 2012 from New Michigan Press.
Nina Davis is a hawk-eyed editor who can parse volumes of complex copy without losing a mental link—or her droll sensibility. Nina has provided editing, writing, and marketing communications services to high-tech clients for more than fifteen years. While associate editor at Red Herring magazine, she managed and edited The Red Herring Guide to the Digital Universe (Warner, 1996). She also edited the first edition of the business best-seller The Internet Bubble: Inside the Overvalued World of High-Tech Stocks—And What You Need to Know to Avoid the Coming Shakeout (HarperCollins, 1999).
Lisa Gluskin Stonestreet possesses both business and literary cred in abundance. A Content Bureau editor since 2007, Lisa works with top-tier clients in technology, business, design, and higher education to present their ideas clearly and forcefully. As an experienced editing consultant, Lisa has helped businesspeople, journalists, novelists, poets, and academic writers bring their visions to the page. Her 2009 book of poems, Tulips, Water, Ash, was awarded the Morse Poetry Prize, and her poems have appeared in numerous magazines and anthologies. Lisa holds an M.F.A. from the Warren Wilson M.F.A. Program for Writers and a B.A. from Yale University.
Jane Irene Kelly earned her editing stripes in the business press, making even the driest, most complicated copy read like engaging prose. From meat processing to structural engineering to internal auditing, there are few subjects Jane hasn’t tackled during her 16-year career. She is a graduate of Syracuse University’s S.I. Newhouse School of Public Communications and a former bureau chief for Adweek magazine. She also was the editorial “force” behind the 2004 redesign of Lucasfilm fanzine, Star Wars Insider. As a Content Bureau copyeditor, Jane provides the very last quality-control check before stamping “Final” on editorial projects.
Christine Kent has no trouble retaining her focused cool during those eleventh-hour final, final-final, and final3 copyedits. As an editor, writer, and journalist, she has composed and polished all types of content for technology, consumer, and corporate clients, finding just the right tone to tell the tale at hand. Chris is also an editor-in-chief at Ragan Communications, for whom she launched and continues to manage Ragan’s Media Relations Report, a national newsletter on the media and PR. Chris also served as writing manager for Blanc & Otus Public Relations. She holds a B.A. in Communications from American University.
Alberto Campos is an accomplished graphic designer and illustrator out of Mexico City. A California native, Albert's design sensibility was honed at leading creative agencies in Silicon Valley, and more recently as an expat freelancer in Mexico City. For over thirteen years, Albert has served clients in B2B marcomm, tech, consumer goods, and entertainment, bringing global panache to his high-end work. Albert earned his B.S. in Art and Design from California Polytechnic (Cal Poly) University.
Masha Chausovsky has earned “seasoned pro” status in corporate graphic design (plus, she’s a key member of the Content Bureau’s bicoastal design tag team: they work straight through time zones to get crucial jobs done). Masha joined the Content Bureau in 2007, after eight years working with Accenture and its major alliance partners, SAP and Oracle Corporation. She has created award-winning branding and print design for major alliance events, including booth design, attendee guide booklets, presentations, web graphics, and collateral needed for each event. Masha attended Bard College and Massachusetts College of Art.
Renée LaFlamme knows that adding visual punch to words and concepts makes all the difference. Since 2002, she has worked alongside Content Bureau writer consultants to develop high-impact, high-end presentations for projection and print. Renée has over 10 years of experience creating original illustrations, presentations, trade show materials, case studies, RFPs, brochures, direct mail, and other types of collateral for clients including Accenture, Deloitte and Touche, Bain and Company, and Bechtel. Renée attended Ohio State
Benjamin Lovejoy humbly calls himself a “creative person.” The rest of us, however, call him a rockstar executive-level graphic designer whose beautiful work has caused more than one Content Bureau client to ask, "If the Content Bureau has designers this good, why would we send our creative anywhere else?" Benjamin has held design director, art director, and creative director roles for the past twenty years. He started his career as Art Director for Think Skateboards, then ran his own agency for eight years with clients as diverse as 24 Hour Fitness and the San Francisco Opera. He's since served as design director and creative director for high-quality creative agencies including Robert Goldberg & Associates, the M-Line, 300FeetOut, and Vis-A-Vis Creative Concepts. Benjamin lives in Boulder, CO.
Todd Nocera, the Content Bureau’s in-house multimedia visionary and cool guy, gives the term “eclectic” new meaning. He has worked in video, sound, web, and print for a range of clients, including Saatchi & Saatchi, Cartoon Network, R/GA, Subaru, Hasbro, Mattel, Nestlé, and other heavy hitters in the advertising world. His alternate vocation as a musician keeps him busy during off-hours. He holds a B.S. in Mechanical Engineering, an M.S. in Mechanical Engineering, and an M.A. in Music Composition from Tufts University.
Elizabeth Parent has brought a distinctively professional look to the Content Bureau’s deliverables since 2001. Liz works closely with Content Bureau writer consultants to produce high-concept presentations and graphics that nail the story at a glance. Before joining the Content Bureau, Liz was a senior graphic designer in the New York office of the Accenture Strategic Services practice. She also worked as a graphic designer for Brouillard Communications, a corporate division of J. Walter Thompson in New York. Liz received a B.F.A. with honors in Advertising and Design from Syracuse University.
Craig Smiskol is an accomplished designer who has created animated Flash videos and banner ads, websites, Powerpoint presentations, and print collateral for companies such as Accenture, GE Capital, and Marsh. He enjoys synchronizing the motion of animated visual elements with music and narration to give stories life and depth—and keep interest levels high. Craig earned a B.S. in Mass Communication from Illinois State University.